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Frequently Asked Questions
What is your shipping Policy?
I ship within 1-3 business days normally. If a chosen artwork is in a gallery, I will go and pick up the artwork and then ship, or if the drive is too far I will arrange for the gallery ship direct to you. For works under 33" I use US Postal service, for works larger, I will employ UPS or FedEx.
What is your Policy on Returns/Exchanges/Refunds?
As my sales income goes to pay my rent, taxes and to buy more supplies, I cannot give refunds. However, I will work together with you to ensure your complete satisfaction and will allow exchanges for equal or greater value to find the best fit for you.
How can I keep up with your new work?
I'm so honored that you ask. You are welcome to sign up for my email newsletter which has news, new products, exhibitions and promotions https://www.moniquesarkessianart.com/contact. You can check in here on my website as often as you wish. My instagram posts contain photos and details of new works as I make them which you can see if you follow me https://www.instagram.com/moniquesarkessianart/. You are welcome to also come visit my studio and see my process and work in person, just contact me prior to set up a date!
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I will work with you to ensure your 100% satisfaction. All artworks are fully guaranteed. Original art may be exchanged for equal or more value, printed materials guaranteed through the printing source.
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The Art Storefronts Organization has verified that this Art Seller has published information about the archival materials used to create their products in an effort to provide transparency to buyers.
I use top quality European oil paints, archival wood panels, professional gesso, encaustic beeswax and hand ground pigments to create your artworks. With the exception of mixed media materials such as collage or sharpie, all my materials are top quality and archival.Built to endure.
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